Frequently Asked Questions

Who is WILDERWORN?

WILDERWORN is a southern-born lifestyle clothing brand built for dog people. Known for our ultra-soft, garment-dyed tees, we make clothing that feels broken-in from day one — inspired by life outdoors and the loyal dogs who make it better. Every piece is made to look great, feel even better, and hold up through years of wear.

At WILDERWORN, we stand behind everything we make with our Quality Guarantee — if it’s not right, we’ll make it right.

What products do you offer?

We started with the classics: premium tees that earned a loyal following for their comfort and durability. Each design celebrates the bond between people and their dogs. Today, our collection includes soft everyday layers, comfortable outerwear, and accessories made for life outdoors — all crafted with the same southern attention to detail and quality that built our name.

What makes WILDERWORN different?

We take pride in doing things the right way. From our premium ring-spun cotton and garment-dye process to the hand-drawn artwork that captures the spirit of dog lovers everywhere, every WILDERWORN piece is made with purpose. We don’t chase trends — we make timeless staples built to last season after season.

Do you offer discounts or early access?

Yes. Join our email or text list to get first access to new releases, limited-edition drops, and exclusive offers made for our community.

How long does it take to process my order?

Most orders leave our warehouse within 2 business days (Monday–Friday). You’ll receive a shipping confirmation with tracking details as soon as your order’s on the way.

How long does shipping take?

Standard delivery takes 2–5 business days after shipping. Transit times may vary during holidays or high-volume seasons, but we always do our best to get your gear to you fast.

Can I track my order?

Absolutely. Once your order ships, you’ll receive a tracking link by email so you can follow it every step of the way.

Can I cancel my order?

Because we process orders quickly, cancellations aren’t possible once an order enters fulfillment. If your item arrives damaged or defective, contact us within 30 days and our team will take care of it under our Quality Guarantee.

What is your return policy?

We accept returns of unworn, unwashed, undamaged, or defective items within 30 days of purchase for store credit at WILDERWORN.com.

Once we receive and inspect your return, you’ll receive an email with your store credit code for the full item amount (excluding shipping). Customers are responsible for return shipping unless the item is defective or incorrect.

If your order arrives damaged or there’s an issue, reach out within 30 days and we’ll cover the return shipping and make it right — that’s our promise.

Still need help?

Email us anytime at support@wilderworn.com. Our team is passionate about what we do — and about the dogs that inspire every product we make.